Support & Contact
Send us a message and we'll get back to you. You can also email support@bidsignal.pro directly.
Email us
Whether you’re already using BidSignal or have a question before getting started, email us and we’ll respond within one business day. No sign-in required.
Need help? Email our support team and we'll respond within one business day. No sign-in required.
Email support@bidsignal.proInclude your account email and a short description of the issue so we can help faster.
What can we help with?
Account access
Trouble logging in, password resets, or user invitations.
Billing and subscriptions
Subscription, trial, charges, or cancellation questions.
ITB analysis
Issues with extraction, scoring, or recommendations.
Document uploads
Trouble uploading PDFs or pasting email text.
Bid Coach
Questions about Bid Coach responses, usage limits, or capabilities.
Technical issue
Errors, page-loading problems, or unexpected behavior.
Privacy request
Requests about your data, retention, or deletion.
Other
Anything else we can help with.